Reference

Privacy Policy for your q914 account

Before you open your account, this Privacy Policy explains how we collect, use, store and protect the data linked to your q914 profile, wallet checks, cookies and support…

Account data useUPI record careCookie choicesSupport contact path
q914 Privacy Policy for your q914 account
PRIVACY HELP

Contact paths for privacy requests

You can reach us about this Privacy Policy through the same account support channels you use for wallet or login help.

Account chat Use live chat after login when your question relates to data already linked to…
Email request Send a clear email when you need a copy, correction or deletion request recorded…
Wallet query For UPI, Paytm, PhonePe or Google Pay records, share the transaction reference through support.
DATA CARE

How we handle privacy choices

Our privacy work is tied to account operation, not vague promises. We limit access inside our team, keep payment references separate from public profile activity, and use cookies…

Data collection

We collect the data needed to open and maintain your account, including contact fields, login records, device signals and wallet…

Cookie controls

Cookies help us keep you signed in, remember language choices and detect unusual account access.

Account security

We use session monitoring, password checks and restricted staff access to reduce unauthorised account changes.

Retention periods

Records are kept only for the time needed for account service, legal duties, fraud checks, payment disputes or support history.

Change requests

You can ask us to correct outdated profile data or update contact details after verification.

Deletion requests

You may request account data deletion, though some records must stay for legal, security or payment dispute reasons.

Privacy Policy questions for India

These answers explain how our Privacy Policy works when you open or manage an account from India where local law permits. They focus on personal data, payment references, cookies, support records and your choices. If your situation involves a specific transaction or account change, contact support from your registered details so we can verify you before responding.

We collect account details such as name, mobile number, email address, login records, device signals, wallet references and support messages. We use this data to operate your account, process requests and protect access.

Payment references are used to match deposits, withdrawals, refunds or disputes to your account. We do not store full banking credentials, and access to wallet records is limited to teams handling payments and compliance checks.

Yes. Send a request through account chat or email from your registered details. We may verify your identity first, then share the data we can provide under applicable law and account security rules.

You can ask us to update incorrect contact or profile data after verification. Some fields tied to payment checks may need extra proof, especially when the change could affect withdrawals or account ownership.

Cookies help us keep sessions active, remember preferences, detect unusual login attempts and measure how pages work. You can manage cookies in your browser, though some account security features may depend on them.

We keep data for as long as needed to run your account, answer support cases, meet legal duties and handle payment disputes. After that, records are deleted or anonymised where practical and allowed.

Use account chat for quick help or email us with your registered mobile number and request type. If the request involves UPI, Paytm, PhonePe or Google Pay, include the payment reference.